In Might 2020, Ladies’s World Banking performed its first distant analysis through the Covid-19 pandemic with 44 beneficiaries, PKH facilitators, and financial institution brokers throughout 11 districts of Indonesia.
The analysis reveals that additional efforts are wanted to make sure beneficiaries have crucial details about this system to help their monetary planning and safety, suggesting that brokers could have extra impression as important communicators on this digital money switch program. This paper examines beneficiaries’ perceptions and brokers’ responses to program modifications associated to the Covid-19 response.