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A Day within the Lifetime of an Preliminary Claims Handler

It’s no secret at The Common that our individuals make us doable. Every individual on our group performs a key function in serving to us obtain our targets whereas offering our prospects with glorious merchandise and repair. To showcase the distinctive and essential work being achieved throughout the corporate, we’re rolling out a narrative collection all about our superb group – A Day within the Life! Every story will characteristic a special worker and offer you an opportunity to see what a day of their work life is like. Sandrica Griffey is an Preliminary Claims Handler III who’s situated in Murfreesboro, TN, and has been with The Common for simply over a yr. Right here’s a take a look at a day within the lifetime of Sandrica.

Describe your job in a single or two sentences.

As a Declare handler stage 3, I assess, overview, and resolve vehicle claims.

What does a typical workday appear to be to you?

For me, a typical workday entails quite a lot of various things – returning voicemails, initiating contact with the individuals concerned in an accident, reviewing protection and fault, and paying estimates.

What do you get pleasure from most about your job?

It’s very fulfilling when you’ll be able to assist individuals. Many individuals aren’t conscious that as an adjuster, you’re required to put on many hats. Along with serving as an adjuster, you’re a instructor of protection and a listening ear for the concerned events.

What’s one thing you want individuals knew about your job?

It’s essential for individuals to know that as an adjuster, the aim is to search out protection and defend our insured, in contrast to the stigma that insurance coverage is at all times trying to deny a declare. I like to pay a declare once I can!

What expertise are required in your every day work?

Two essential expertise wanted are communication and organizational expertise. It’s essential to have the ability to set up your day and successfully talk with prospects to assist them perceive the protection and the method concerned in a declare that’s already a traumatic occasion for them.

What do you love to do if you find yourself not working?

I get pleasure from retaining aquariums and aquascapes, taking part in devices, making fermented items, and stress-free with family members.

What drives you?

I’m pushed by my urge to develop into the most effective model of me, and I need my work to replicate that. My aim is to at all times do my greatest, particularly when challenged. I hold going as a result of I do know the satisfaction once I attain my aim will likely be that a lot sweeter. And as soon as I receive my aim, I transfer even additional so I continue to grow.

In case you may give one piece of profession recommendation, what would it not be?

Continue to grow and continue to learn – evolving as knowledgeable retains issues attention-grabbing and difficult!

All for a Profession at The Common?

Come be part of our rising group! At The Common, our individuals make us doable. We’re in search of daring thinkers and passionate people who share our aim of bringing reasonably priced, high quality insurance coverage to individuals throughout the nation. Our imaginative and prescient influences how we ship on our guarantees to our prospects, our communities, and one another.

We take delight in providing high quality insurance coverage and offering distinctive service. Via your invaluable expertise and abilities, you’ll be able to assist us proceed to form the insurance coverage trade – simply as we’ve been doing since 1963.

If this appears like your form of alternative, we wish to hear from you!

Discover our profession alternatives and be taught extra about working at The Common.



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